lodibet365 Privacy Policy

This Privacy Policy ("Policy") describes how lodibet365 (hereinafter "lodibet365," "we," "us," or "our") collects, processes, stores, shares, and protects personal information provided by or relating to individuals ("Data Subjects," "Players," "Users," or "you") who access or use the lodibet365 online gaming platform at https://lodibet365.org.

lodibet365 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and is fully committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission (NPC) of the Philippines.

This Policy applies to all personal data collected through the lodibet365 platform — including data gathered during account registration, KYC verification, financial transactions, gameplay activity, customer support interactions, and browsing of the lodibet365 website. This Policy should be read in conjunction with the lodibet365 Terms & Conditions, which govern the overall legal relationship between lodibet365 and its players.

For purposes of the Philippine Data Privacy Act of 2012, the data controller for personal information processed through the lodibet365 platform is the legal entity operating lodibet365 under PAGCOR licensing authority. As the data controller, lodibet365 determines the purposes for which, and the means by which, personal data is processed.

lodibet365 has designated a Data Protection Officer (DPO) responsible for overseeing the platform's data privacy compliance programme, handling data subject requests, and serving as the primary point of contact with the National Privacy Commission. Contact details for the lodibet365 DPO are provided in Section 13 of this Policy.

lodibet365 collects the following categories of personal data from players and platform users. Data collection is limited to what is strictly necessary for the stated purposes:

• Full legal name as it appears on a Philippine government-issued ID.
• Date of birth (for mandatory 21+ age verification per PAGCOR requirements).
• Nationality and country of residence.
• Philippine government-issued ID type, ID number, and a scanned or photographed copy of the document.
• A selfie photograph submitted for biometric identity verification during KYC.

• Philippine mobile number (required for account registration and OTP verification).
• Email address registered to the lodibet365 account.
• Records of all communications between you and lodibet365, including live chat transcripts, support emails, and survey responses.

• GCash or PayMaya mobile wallet number associated with your account.
• Bank account details (for BPI, BDO, Metrobank, or UnionBank transfers), including account name and account number.
• Deposit and withdrawal transaction history, including amounts, timestamps, and payment method used.
• Bonus credit and wagering activity records.

• Game session records including game title, date and time, stake amounts, outcomes, and session duration.
• Sports betting history including markets wagered on, stake amounts, and outcomes.
• Responsible gaming settings applied to the account (deposit limits, self-exclusion status, etc.).

• IP address and approximate geolocation derived therefrom.
• Device type, operating system, and browser type and version.
• Platform login history including timestamps and device identifiers.
• Cookie identifiers and session tokens (see Section 6).

lodibet365 collects personal data through the following methods:

• Directly from you — during account registration, KYC document submission, payment method setup, customer support communications, and any form submitted on the lodibet365 platform.
• Automatically during platform use — through server logs, cookies, session tracking technologies, and analytics tools that record how you interact with the lodibet365 website and games.
• From payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank may confirm payment authentication and transaction completion data to lodibet365 for reconciliation purposes.
• From identity verification providers — third-party KYC service providers engaged by lodibet365 may verify the authenticity of government-issued IDs submitted by players.
• From regulatory and fraud-prevention systems — lodibet365 may receive alerts or flags from PAGCOR-affiliated monitoring systems or AMLC watchlists as part of mandatory compliance obligations.

The following table summarises the purposes for which lodibet365 processes personal data and the corresponding lawful basis under the Philippine Data Privacy Act:

lodibet365 will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or identifying a separate lawful basis under the Data Privacy Act.

The lodibet365 website and gaming platform use cookies and similar tracking technologies to operate correctly, improve user experience, and maintain session security. The following types of cookies are used:

• Strictly Necessary Cookies: Required for core platform functionality including login session management, fraud prevention, and security token validation. These cannot be disabled without rendering the platform non-functional.
• Functional Cookies: Remember your account preferences such as language settings, preferred game categories, and notification settings across sessions.
• Analytics Cookies: Collect anonymised data about how players navigate the lodibet365 platform — which pages are visited, session duration, and error logs. This data is used to improve platform performance and user experience.
• Responsible Gaming Cookies: Store your session start time and gaming activity data locally to power session time reminders and reality check notifications.

lodibet365 does not use third-party advertising cookies or allow advertising networks to place tracking cookies on the platform. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to log in and use lodibet365.

lodibet365 does not sell, rent, or trade your personal data to third parties. Personal data is disclosed only in the following circumstances, each subject to strict data-processing agreements and applicable Philippine law:

lodibet365 engages contracted third-party service providers to support platform operations. These include KYC verification services, payment processing infrastructure (GCash, PayMaya, bank transfer gateways), platform analytics providers, cloud infrastructure providers, and customer support tools. All such providers are bound by written data processing agreements that restrict their use of personal data to the specific contracted service and prohibit any secondary use or onward transfer.

lodibet365 is legally required to disclose personal data to competent Philippine authorities in the following circumstances: (a) upon written demand from PAGCOR in the exercise of its regulatory and supervisory functions over licensed online gaming operators; (b) upon written request from the Anti-Money Laundering Council (AMLC) pursuant to the Anti-Money Laundering Act (RA 9160, as amended); (c) upon a lawful court order or subpoena issued by a Philippine court of competent jurisdiction; (d) upon request from the National Privacy Commission during an investigation or audit.

lodibet365 does not transfer personal data to entities outside the Republic of the Philippines unless adequate data protection safeguards are in place, including contractual clauses consistent with the Philippine DPA's cross-border transfer requirements. Players will be notified of any such transfers where legally required.

lodibet365 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to mandatory minimum retention periods prescribed by Philippine law and PAGCOR regulations. The following retention schedule applies:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction methods. Anonymised, aggregated data that can no longer be linked to any individual may be retained indefinitely for platform analytics and service improvement purposes.

lodibet365 implements technical and organisational security measures appropriate to the sensitivity of the personal data it processes. These measures are reviewed and updated regularly to address evolving security risks. Current measures include:

• Encryption in Transit: All data transmitted between your device and the lodibet365 platform is encrypted using 256-bit SSL/TLS protocols. The platform enforces HTTPS across all pages.
• Encryption at Rest: Sensitive personal data, including KYC documents and financial account details, is encrypted at the storage layer using AES-256 encryption.
• Access Controls: Access to personal data within lodibet365's systems is restricted on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication for all internal systems.
• Two-Factor Authentication: Players are offered two-factor authentication on their lodibet365 accounts, adding an OTP verification step for logins from new devices or unusual locations.
• Penetration Testing: lodibet365 engages independent security firms to conduct regular penetration testing and vulnerability assessments of the platform's infrastructure.
• Incident Response Plan: lodibet365 maintains a documented data breach response plan. In the event of a personal data breach that poses a real risk to data subjects, lodibet365 will notify the NPC within 72 hours of becoming aware of the breach, as required by the Philippine DPA.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lodibet365. These rights are available to all registered lodibet365 players who are Philippine residents. Requests to exercise any of these rights may be submitted to the lodibet365 Data Protection Officer (see Section 13).

lodibet365 will respond to all valid data subject requests within thirty (30) calendar days of receipt. Complex requests may require up to sixty (60) days, in which case you will be notified of the extension and the reason for it. lodibet365 reserves the right to verify the identity of any individual making a data subject request before processing it.

The lodibet365 platform is strictly for use by adults who are at least twenty-one (21) years of age, as mandated by PAGCOR for all licensed real-money online gaming services in the Philippines. lodibet365 does not knowingly collect, process, or retain personal data from any individual below the age of 21.

If lodibet365 becomes aware that personal data has been collected from an individual who was under 21 years of age at the time of registration, that data will be deleted from all lodibet365 systems and the account will be permanently closed. Parents or guardians who believe a minor has accessed lodibet365 should contact our Data Protection Officer immediately at the contact details in Section 13.

lodibet365 may update or revise this Privacy Policy from time to time to reflect changes in applicable Philippine law, NPC guidance, PAGCOR regulatory requirements, or our data processing practices. Material changes — defined as changes that affect your rights as a data subject, the categories of data we collect, or the purposes for which data is used — will be communicated to registered players via email notification to the address on file, or through a prominent platform notification, no fewer than fourteen (14) calendar days prior to the changes taking effect.

The current version of this Privacy Policy will always be accessible at https://lodibet365.org/privacy-policy, clearly marked with the effective date and version number. Continued use of the lodibet365 platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not accept a material change, you may close your account prior to the effective date without penalty, subject to any pending withdrawal obligations.

For all data privacy-related inquiries, data subject access requests, complaints, or concerns regarding lodibet365's handling of your personal information, please contact our Data Protection Officer:

If you are not satisfied with lodibet365's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent authority responsible for enforcing the Data Privacy Act of 2012 and handles complaints from Philippine data subjects regarding violations of their privacy rights.

lodibet365 cooperates fully with all NPC investigations, audits, and compliance reviews, and will provide all requested information within legally prescribed timeframes.